How long do the FSM Fresh Flowers last and how to give them a longer life
Fresh flowers are perishable and have a life of their own. We cannot guarantee how long they will last, but caring for them will make a significant difference in their life.

Please follow these instructions to give your flowers a longer life:

  • Place your arrangement indoors, away from any direct sunlight, heating or cooling vents.
  • Please don’t place them directly under ceiling fans, on top of televisions or radiators.
  • Keep the arrangement in a cool spot (65 to 72 degrees Fahrenheit).
  • Fleurs Sur Mesure Signature Boxes: Add a cup of water (tea cup) every other day from the middle into the base of the box. If needed, re-cut the stems by removing one inch with a sharp knife at a 45 degree angle then place back into the water absorbed foam.
  • Remove fading blooms and foliage. Some flowers last longer than others. To keep your entire arrangement looking fresh, simply pluck fading flowers off the stem.

Please visit out Caring & Handling page for more information of how to properly care for your fresh FSM arrangements!

Will the arrangements look exactly the same as in the photo?
Most of the time, the arrangements will look very similar to the ones featured on this website. However, please be advised that substitutions may need to be made based on season, availability of flowers or other unforeseen or uncontrollable circumstances.

If we are out of a particular color box, we may substitute a same size box of a different color that our designers think would not undermine the overall look of the arrangement. We have the most creative designers on our team who professionally recreate FSM designs based on their creative interpretation.

The “look and feel” of  the FSM arrangements featured will remain the same, with our designers paying careful attention to overall shape, size, style, and color combinations.

In FSM Signature Mix Arrangements, color will take preference over the type of the flower. If we are out of a specific flower, the designer may substitute it with a similar flower of an equal or greater value that is similar to the color featured on the website.

In FSM Single-Variety Arrangements, variety will take preference over color. For instance, if we are out of  Coral Peonies they will substitute another color of peonies, not another coral flower.

Is it possible to request a delivery time?
We will arrange to accommodate a delivery time as per your request. However, because of multiple variables, including the traffic in Chicago, we DO NOT GUARANTEE deliveries at a specific time. However, you can request a delivery time frame by filling in the special instruction box when completing your order, and we will do our best to deliver the arrangement within your preferred time frame. Holiday, rush orders, and deliveries during peak business traffic may encounter some delays, please allow some flexibility or extra advanced time to ensure delivery on schedule.
How can I pay for my order?
We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.
Do I need an account and what are the benefits?
It is not required to create an account. However, having an account provides easier checkout and a customized shopping experience.
Will I know the status of my order?
Yes! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date.
Can I return an item?
All sales concluded at Fleurs Sur Mesure are final. We are providing a service consisting of perishable items with sensitivity to temperature, moisture, and light. Receiving a defective product being the only exception. All such claims must be made within 12 hours of receiving the flowers. A photo of the arrangement must be submitted to Please keep in mind that flowers are perishable and have a life of their own. It is the responsibility of the recipient to follow care instructions provided by Fleurs Sur Mesure.

You can review our care instructions at: Care & Handling